FAQS

Switching is really easy. Just call us anytime between 9am - 6pm Monday to Friday.

With our streamlined process, switching is quick and simple, just chat to one of our friendly staff.

Depending on your level of cover and health we are often able to complete the process within a few hours.

Yes you can. The first step in the process is to talk to one of our qualified members of staff, who can advise you of your options.

When changing any policy, we always advise that you check that your new policy will meet your needs and you are aware of the financial consequences of replacing your existing policy.

Speak to our qualified financial advisors who can advise you on the right type of cover

Life insurance covers you for a fixed lump sum, which remains at the same level throughout the term of the policy. With mortgage protection the amount of cover reduces throughout the term of the policy in line with the reduction of your mortgage. Illness cover pays you the agreed amount on diagnosis of a specific illness, no matter when you fall ill during the life of the policy.

Single cover protects one insured person, while joint cover protects you and your partner where the amount of cover will be paid on the first death of either.

Dual cover will pay out on the death of both insured persons, almost as if they each had single policies.

No. If you choose to cancel your policy, your cover ceases when you stop making payments. However, we would strongly advise anyone considering this to talk to a Hello.ie financial advisor before cancelling your policy or allowing it to lapse.