Switching to Hello.ie

Is switching to Hello.ie easy?

Switching is really easy. Just call us anytime between 9am - 6pm Monday to Friday.

How long will my application take to process?

With our streamlined process, switching is quick and simple, just chat to one of our friendly staff.

Depending on your level of cover and health we are often able to complete the process within a few hours.

Can I replace my existing policy?

Yes you can. The first step in the process is to talk to one of our qualified members of staff, who can advise you of your options.

When changing any policy, we always advise that you check that your new policy will meet your needs and you are aware of the financial consequences of replacing your existing policy.

General Insurance Questions

What type of insurance do I need?

Speak to our qualified financial advisors who can advise you on the right type of cover

What are the differences between your Life Insurance, Mortgage Protection and Serious Illness policies?

Life insurance covers you for a fixed lump sum, which remains at the same level throughout the term of the policy. With mortgage protection the amount of cover reduces throughout the term of the policy in line with the reduction of your mortgage. Illness cover pays you the agreed amount on diagnosis of a specific illness, no matter when you fall ill during the life of the policy.

What is the difference between Single Cover, Joint Cover and Dual Cover?

Single cover protects one insured person, while joint cover protects you and your partner where the amount of cover will be paid on the first death of either.

Dual cover will pay out on the death of both insured persons, almost as if they each had single policies.

Are there any penalties if I cancel my policy?

No. If you choose to cancel your policy, your cover ceases when you stop making payments. However, we would strongly advise anyone considering this to talk to a Hello.ie financial advisor before cancelling your policy or allowing it to lapse.

Can’t find an answer to your question?

Call our friendly team on (01) 254 3600 anytime between 9am and 6pm Monday to Friday or request a callback

Best price guaranteed

Uninterrupted cover

Same cover
for less

Fully qualified & friendly staff